Ravelle Support

Ravelle hears the record you're playing, identifies it, and shows a now-playing screen for your TV: album art, the LP's sides and tracks, liner notes, and a visualizer.

Getting started

1. Put your Mac, iPhone, or iPad near the turntable and open Ravelle.
2. Allow microphone access when asked.
3. Drop the needle. Ravelle identifies the song within a few seconds of the music starting.

On the TV

• iPhone / iPad: open Control Center, tap Screen Mirroring, and pick your Apple TV. The TV shows Ravelle's full now-playing screen, and your phone stays the remote.
• Mac: connect the TV as an extended display (Screen Mirroring › Extended Display), then choose Window › Show on TV (⌥⌘D).

Common questions

It picked the wrong album. Many songs are on several albums (originals, compilations, live records). Ravelle corrects itself at the next song when two songs in a row only fit one album. Starting a side from its first track helps it get the right record straight away.

It isn't identifying anything. Move the device closer to the speakers, and check that listening is on (the mic button). Very quiet passages and spoken word may not match.

How do I stop it listening? Tap the mic button (⌘L on a Mac). Listening stays off until you turn it back on.

What's free, and what is Ravelle Pro? The first 7 days are unlimited. After that, 3 records a month are free, with everything included. Ravelle Pro is unlimited. To restore a purchase on a new device, open Ravelle Pro in the app and tap Restore Purchases.

Does it record me? No. See the privacy policy.

Contact

Email support@ravellemusic.com. Please include your device, macOS/iOS version, and the album you were playing.